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NCBNational
Capability
Benchmark

44 deliveries, 19 countries

What countries built

Each record describes something a country built that the indicators miss. The source provides the number; the mechanism is our interpretation.

Scores describe outcomes. These records describe how a country acted, what it needed and what happened. 44 of 44 records include a mechanism. They do not affect scores.

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3 of 44

Shared Purpose

3 deliveries linked to Civic participation, Volunteering.

Estoniasince 2005still operatingbears on Civic participation

Internet voting in national elections

Estonia has run legally binding internet voting since 2005, and at the 2023 Riigikogu election 312,182 votes, 51.1 percent of all votes cast, came in online, the first national election anywhere in which more than half the vote was digital.

51.1 % of votes, share of votes cast online, 2023 riigikogu election, 2023. 9,287 votes, internet votes at first use, 2005 local elections, 2005. State Electoral Office of Estonia, internet voting statistics, retrieved 2026-08-27.

The move, and what it needed

The state let any voter cast and re-cast a ballot online during the advance period, with the last vote counting and a paper vote overriding, which turned the coercion problem into a game the voter can always exit.

Preconditions

  • A universal cryptographic identity already in every pocket
  • An electoral authority with the engineering staff to own the system rather than rent it
  • Small scale, which keeps the attack surface and the audit tractable

Where it travelled: Twenty years on, no other country runs internet voting at national scale: Switzerland trials and withdraws, Norway tried and stopped. The Estonian lesson is that the identity system came first, and copies that start with the voting app fail.

Limits: Turnout by channel measures adoption, not democratic quality: an online share says nothing about coercion outside the polling station, verifiability, or trust in the count, and Estonian i-voting has standing academic critics on all three. Adoption also rides on the national identity infrastructure recorded elsewhere in this dataset, so as evidence for civic participation it shows a lowered cost of voting rather than a raised desire to participate; overall turnout moved far less than the channel share.

Australiasince 1924still operatingbears on Civic participation

Compulsory voting

Australia has required citizens to vote since 1924 and turnout at the 2025 federal election was 90.7 percent of enrolled voters, a level no large voluntary-voting democracy reaches.

90.7 % of enrolled voters, house of representatives turnout, 2025 federal election, 2025. Australian Electoral Commission, participation in the 2025 federal election, retrieved 2026-08-27.

The move, and what it needed

Parliament made voting a legal duty with a token fine, paired it with automatic-style enrolment, Saturday voting and easy postal and early options, so the state removed every excuse at the same time as it imposed the duty.

Preconditions

  • Cross-party agreement to keep the duty, since either side could repeal it
  • An electoral commission trusted to run painless voting
  • A fine large enough to state the norm and small enough not to embitter

Where it travelled: Around twenty countries mandate voting and fewer enforce it; Belgium and Luxembourg are the closest working siblings. Where compulsion was dropped, as in Chile in 2012, turnout fell by tens of points within two elections.

Limits: Turnout under compulsion measures compliance, not civic desire, which is exactly the objection to filing it under civic participation; the record is here because the indicator's construct is participation behaviour, and ninety percent of a country voting for a century is behaviour, whatever its cause. The denominator is enrolled voters, and enrolment itself is near-complete only because it is also compulsory. The fine is small and enforcement light, so the mechanism is closer to a maintained norm than to coercion.

Rwandasince 2007still operatingbears on Volunteering

Umuganda community work

Rwanda requires a morning of community work on the last Saturday of each month, and the government's own assessment reports average participation of 91.3 percent of adults countrywide in fiscal year 2015-2016, up from 87.8 percent two years earlier.

91.3 % of adults 18-65, umuganda participation rate, 2016. 87.8 % of adults 18-65, umuganda participation rate two years earlier, 2014. Rwanda Governance Board, impact assessment of umuganda 2007-2016, citing MINALOC annual reports, retrieved 2026-08-27.

The move, and what it needed

The state fixed a single national morning each month, closed roads and shops for it, assigned works through the lowest administrative level, and had officials up to the president participate visibly, converting an old rural practice into a synchronised national institution.

Preconditions

  • An administrative structure that reaches every village
  • A governing party able to enforce a norm without visible coercion
  • A rebuilding narrative in which refusing communal work reads as defection

Where it travelled: The practice descends from communal-labour traditions found across East Africa; Rwanda's addition is the synchronisation and the enforcement. Copies without the administrative reach, or the pressure, produce a cleanup day rather than an institution.

Limits: The number is the state assessing its own compulsory programme in a country where declining to participate carries social and administrative cost, so it cannot be read as volunteering in the survey sense the indicator intends, and no independent measurement exists. Participation is legally required, which is the opposite of the construct's voluntariness. The record is filed anyway because the indicator is a gap and the case is the strongest documented instance of state-organised mass civic labour, provided the compulsion is read alongside the number.